We’d love to hear from you!

Whether you have questions, feedback, or just want to say hello, feel free to reach out.

General

Once you have selected your product by size and colour just click the 'Add To Bag' button. You can then choose to either continue shopping or proceed to checkout. Our easy-to-use online guide will take you through the payment process step by step, allowing you to cancel the purchase at any point.

At Bejlabel, we use Shopify Pay for processing payments, a widely trusted platform utilized by numerous prominent businesses. This system is considered one of the safest electronic payment methods available. Your credit or debit card information remains confidential and is never accessible to any Bejlabel employees. Furthermore, we do not retain any credit card details. We prioritize your security and privacy, ensuring that all transactions are encrypted with the strongest available security.

Please note specific care instructions can be found on each garment.
General care instructions for our products are as follows:
- Machine wash cold with like colors, using delicate cycle. Do not use fabric softener or bleach.
- Hang dry or lay flat to dry. Do not tumble dry.
- For Bras: We recommend removing the cups, as it helps keep the original shape. Hand wash cups in cold water, lay flat to dry.
- Do not iron
- Do not dry clean

If you have more specific questions, please email info@bejlabel.com and a member of our Customer Support team will happily assist you.

Our size guide is available to help you find the ideal fit. If you need further assistance, feel free to contact our Customer Service Team. We are eager to help you!

Everything About orders

We ship orders both domestically and internationally.

Your shopping experience matter to us! To provide you with an excellent delivery service, your orders are immediately sent to our fulfilment team. For this reason, we are unable to make any changes to your order once it has been placed.

This includes the following:

  • Changing the item or size
  • Delivery/billing address
  • Adding items to your order
  • Shipping method

*IF YOU INPUT THE WRONG DELIVERY ADDRESS AT CHECKOUT, WE CAN NOT BE HELD ACCOUNTABLE IF THE ORDER GOES MISSING. WE ARE NOT LIABLE TO REFUND/REPLACE THIS ORDERIf there is an error with your order, please emailinfo@bejlabel.com and we will do everything we possibly can to assist you.

When you place an order with Bejlabel, you will receive a confirmation email. You will also be notified by email once your order has shipped.

For Bejlabel, typical delivery times are as follows: domestically, expect your items within 2-10 business days, while international shipments generally arrive in 1-3 weeks. Please note that customs fees may apply. Additionally, all sales and holiday items may take 1-3 weeks for delivery.

All orders are subject to product availability. On the rare occasion that an item within your order is unavailable at the time of fulfilment, you will be notified via email. Our Customer Support team will adjust your order and issue a full refund for any missing item(s).

RETURNS

Please see ourReturns policy.

Not quite right? No worries!

We will gladly offer a full refund on orders from bejlabel.com within 14 days of the ship date.

Products must be returned unworn, unwashed, in their original condition and with all tags attached. Items with signs of wear will be rejected and returned to the customer..

As soon as our warehouse receives your return, we will start processing it - please note that it can take up to 5 business days for us to finalize your return from the day we receive the item back. As soon as it’s processed, we will send you an email confirmation.
Refunds: Please allow up to 7 business days for the funds to clear into your account.
For exchanges, a new order will be created once the original item is returned to us, and you will receive an order confirmation email. You will receive another email when the order ships, which will include a link to track your order.

Payment

Online we accept Visa, MasterCard, American Express, PayPal, Apple Pay and Google Pay We do not accept checks or cash.

Payment will be taken immediately, and you will receive an email confirming that your order has been successful.

Bejlabel is required by law to provide you with a receipt. After your transaction is successfully completed, this receipt will be sent to your email.

Details

Bejlabel does not chare your personal data and it will not be sold to any 3rd Party.

Yes, we offer a welcome discount for new users. Sign up for our newsletter to access this exclusive offer and receive updates regarding new arrivals, promos, and much more!

Please note this offer is only valid for new customers on their first order from bejlabel.com and cannot be applied to past orders.