Shipping policy

United Kingdom
3-5 working days via DPD - FREE on order above £100.
Next working day via DPD - £10 (*Order by 1pm Monday-Friday excluding bank holidays, UK Mainland only, not available during sale periods*) 

EU & Europe Delivery within 5-15 business days or free for orders above £350. A signature will be required upon delivery.

USA & Rest of the World Delivery within 5-20 business days £19.95, or free for orders above £350. A signature will be required upon delivery.

The delivery times provided are estimates given by the carriers, and your order might arrive earlier than expected. We cannot ensure specific delivery dates for any order, and international shipments may face customs delays beyond our control.

Next Day Delivery in UK Mainland* To receive your order the next working day, place your order by 1pm, Monday to Friday (excluding during sales). Orders placed on weekends, bank holidays, or after 1pm will be dispatched the next working day. This service is limited to customers within the UK Mainland and does not cover the following postcodes: FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40 (excluding PA38), PH19-26, PH30-41, PH49-50, and the Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA38, PA41-49, PA60-78, PH42-44, ZE1-3.

DELIVERY SERVICES

All domestic orders are dispatched via DPD. Once shipped, you'll receive an email from DPD with your delivery details, including a one-hour delivery window and options in case you're unavailable. If you've provided a mobile number, you'll also get an SMS on the delivery day.

If DPD cannot leave your parcel securely, they will leave a card with instructions for collection or to rearrange delivery.

All international orders are shipped via DHL. You will receive tracking details via email once dispatched. Deliveries require a signature, so ensure someone is available at your address. If no one is available, DHL will notify you for redelivery. Unfortunately, we do not deliver to BFPO addresses.

Delivery timeframes may extend based on your location. We cannot guarantee delivery dates for any orders.

INTERNATIONAL CUSTOMS AND IMPORT DUTIES

We provide a Delivery Duty Paid (DDP) service to several international locations, meaning all duties or customs fees are covered. In countries not eligible for DDP, you may face duty and customs charges, which are your responsibility to pay before delivery. We cannot predict these charges.